Privacy Policy

We fully understand the importance of protecting the personal information collected from our users in their use of or interaction with our Website/services. Reasonable preventive and protective measures to keep all your data secure while also maintaining its integrity and privacy are of great importance to us.


By using or interacting with this Website/Application/Services, submitting your information in any format, you give your consent to the terms of this Privacy Policy, Terms of Service and any other terms and conditions provided on the website.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.

The policy lays out and describe our collection, use, storage, disclosure and protection of your data and information. It also explains the options available to you in deciding our use of your data and the measures you can take to contact us for any queries or removal/updating of your information.


dhanvikajewellers.com (“ DHANVIKA JEWELLERS & FASHION ACCESSORIES ”), referred herein as Us/We/Our, offers a website including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


Your privacy is of utmost importance to us and we do everything in our capacity to ensure rigorous protection for it. We do not sell or rent your information to other third-parties (please read the specific terms herein to know more about our sharing and disclosure with third parties).


Collection of information


• When you voluntarily submit your information by giving consent to receiving updates or emails, entering or registering for contest/s, or by signing up for our newsletters or marketing emails.

• When you directly submit your personal information such as your name, email, phone number, DOB, address in order to make a purchase with us, submit your feedback to us, contact us for customer support, or writing mails to us or if you wish to contact us via the “contact form” on the website or in any other manner or through social media platforms.

• As with almost all other sites on the internet, visiting our website results in the collection of some of the basic information about you like your IP address, hardware configuration, internet browser, domain names, time of visit, subsequent website visit, and antecedent website visit. And may also store other anonymized information from you for the purposes of analytics and research
• Information through Cookies.




Cookies
Cookies are miniature files which are stored on your computer when you access or interact with a website which uses cookies. Cookies are perfectly safe from any risk of carrying viruses or running any programs on your computer remotely. Information collected by us through cookies may include your IP address, hardware configuration, internet browser, files or pages viewed on our website, clickstream data, domain names, ISP, time of visit, subsequent website visit, antecedent website visit. We along with our partners use cookies to enhance the experience on our website and to analyze user behavioral preferences on our website which helps to provide more efficient and better content catered to your preferences. It also helps us to collect demographic details about our users. Cookies aid in personalizing the features and content on our website and help to save time when you return by already having your details saved like your account preferences and billing information.
You can always choose to disable cookies through your web browser. Kindly keep in mind that disabling cookies may hamper your experience on the website and might result in some of the interactive features may not work for you.

Processing and Use of Information Collected

We do not share your information with third-parties for their marketing purposes without your consent.
Other than the aforementioned methods we may also analyze or process your data on this website through algorithms processing your record of purchase, behavioral preferences, location history (if permitted by you).
We may use your information to fulfil any transactions with you, for any legal requirements, or to enhance and improve the services and products provided by us. Such enhancement or improvement would include but not be limited to direct marketing, personalization or customization of our features and communication, location-based recommendations, measuring the success of our promotions and advertising, investigating any frauds or forbidden activity on the website and maintaining general security of our website. We also use your information to communicate with you and keep you updated on the status of the contests, issues with your entries or the purchases you have made or any other requests for status updates made by you.





Disclosure of your information
As a general principle, we don’t share your information with third parties, however there may be some exceptions to this, all information shared / disclosed by us will still be handled according to the terms of this Privacy Policy by any third-party it is disclosed to.
Any disclosure you make by voluntarily sharing information with a third-party by following any external links or advertisements provided on our website shall be your responsibility.




Your information might also be visible to a few other parties like personnel, employees, agents, or contractors which serve in and are limited to particular operations, sales, or administrative capacities with us.

Your payment-related information may also be shared with our payments processors, card networks and associations
We, any of our service providers or third-party partners may transmit, transfer, store or process your information outside the country of your residence in accordance with the laws of the applicable jurisdiction.

Amendments to Privacy Policy

We reserve the right to change, modify, remove or add any terms to this Privacy Policy at any time and without any notice. We advise you to keep checking this Privacy Policy regularly. The last date of updating will be visible on top and you can check for any changes in the document. We may notify you of any substantial changes with an additional prompt, or notification on the website, or via email. Your use of the website shall mean that you consent to the present and the most recent version of the Privacy Policy.

Protection of Your Information

We protect your information against any loss, theft, abuse, modification, deletion and destruction. We may use encryption and firewalls to further enhance safety and security measures.
However, nothing on the internet is truly invulnerable or private. You hereby acknowledge that we are not liable for any interception of information while transmitting your information over the internet. You release us from all possible claims arising out of any misuse or unlawful use of such intercepted information.


Opt-Out

We provide you with the option to opt-out of receiving our marketing or promotional direct mails or any other communication from us. You can unsubscribe by clicking a link at the bottom of any email by us. You may also write to us on care.dhanvika@gmail.com regarding your wish to opt-out by any of the means provided on the website.

Shopify


Our store is hosted on Shopify Inc., they are providing us an online to e-commerce platform to sell our products and services to you. They store the information about your basic profile and order information and all with their secured data bases behind a firewall. For more insight you can refer the shopify privacy policy & terms of service & cookies.

Payments:

Currently we are tied up with Razor pay Software Private Limited for payment processing, while processing the payments they may take your data and encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) , for better insight you can refer to the razor pay terms of service.


Third Party Accounts /Web sites / Services

We use several third-party tools for analytics, automation, management and marketing. As a general rule, none of these collects personal information. However, we urge you to look at the privacy policy of each of these to get acquainted by their independent data handling process.
We also use Google Analytics and you can read about "How Google uses data when you use our partners' sites or apps.

Any other links or advertisements you follow or click on from our website shall be governed by the separate terms and conditions and privacy policy of that particular website.
We may also utilize third-party services for placing advertisements on our website/services or to manage our advertisements on other websites. Our third-party service providers may place cookies on our website/services in order to cater customized ads to you and/or to determine the effectiveness of such ads. If you opt-out of receiving such internet based advertising or cookies you will still get advertisements but they wouldn’t be customized to your browsing history or interests. If you use a different browser, delete the cookies or use a different device, after opting-out you may have to opt-out again.



Purchases
While making some of the purchases on our website you may be transferred to other third-party sites to complete such purchase. In such an event any information collected on you by such third-parties shall be governed by the privacy policies of those third-parties.

Tracking
Some of our emails may utilize a trackable click through link to measure the effectiveness of our marketing strategies and consumer interests. If you prefer not to be tracked please do not click any links or pictures in these emails.

Disclaimer
Our website and all its services are available on an “as is” basis. We make no warranties that they will be accessible or available at all times or that the use of the website or related services will be error-free and/or uninterrupted.
All the information collected by us would be included in our transferable assets if we were to get acquired by another entity and thus would be transferred to such entity. However, in such a case
You can withdraw your consent for collection of your information and/or ask through the contact information provided herein to delete all previously stored information on you.
If you close your account we may still communicate to you on some updates or offers unless you have unsubscribed from email communication from us. We may also still store some of your information after you have closed your account with us.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Your Rights
You can change some of your personal information on the website at any time by logging into your account and submitting the new information. This includes name, address, phone number, email, card or payment details etc. However, if after a contest it is discovered that you submitted false or inaccurate information for your entry then your entry may be disqualified and your account temporarily or permanently suspended, solely at our discretion.
You can write to us to inquire if any of your information is being stored with us. You also have the right to ask us the kind of information we are storing related to you, the purpose and use of such information, the security mechanisms to protect the information, any disclosures being made on the information, and if there exists any automated decision making regarding your information. You can further request us to delete, transfer or modify your information and you can object to our usage and processing of the information if you think it is not for justified purposes. You can also object to the automated decision making regarding your data and any subsequent profiling. You can object to, and opt-out of any direct marketing from us.
You can send all your complaints and queries to care.dhanvika@gmail.com or to the address given below to our data protection officer.

Governing law
This Privacy Policy is governed by the laws of the Republic of India.
Contact Us
Email : Care.dhanvika@gmail.com
Whatsapp : 9063577939